Service Order Planning
With service features, you can plan and distribute service works. As a result, you can effectively manage the schedule of orders, allocate resources and handle customer requests.
Service Contract Management
Service Contract Management in Dynamics 365 Business Central involves creating and tracking the fulfillment of contracts that define the scope of service provided. The functionality helps to monitor the consistency and timeliness of customer service.
Service Item Management
Managing service items includes defining the parameters and price of service items, facilitating the monitoring of availability and customer service processes.
Service Order Management
Service Order Management involves the creation, monitoring, and handling of work orders in the ERP system. With all features available within the Service module, you can track the progress of work, manage resources and monitor costs and due dates for order completion.
Service Price Management
With service management features, you can effectively manage the prices of service works by defining, controlling and updating service prices. This helps you manage your pricing policy and service offerings more productively.
Integration with Field Service
The integration of Dynamics 365 Business Central with Dynamics 365 Field Service enables seamless connection between service processes, financials, and inventory management. Businesses can centrally monitor work orders, track resource consumption, and invoice services, enhancing customer service and optimizing operational costs.
