Contact Management
The Contact Management functionality in Microsoft Dynamics 365 Business Central enables complex management of customer information. You can leverage these features to collect contact information, interaction history and customer preferences, which facilitates the personalization of communication and building lasting relationships.
Campaign Management
The Campaign Management feature facilitates planning, monitoring and analyzing marketing activities. You can create advertising campaigns, monitor their effectiveness and manage the marketing budget.
Interaction and Document Management
The Interaction and Document Management feature simplifies storing and managing documents while keeping a record of customer interaction history. With these features, you can quickly find the information you need while ensuring consistent communication.
E-mail Logging
The functionality enables the automatic registration of e-mails and messages to monitor the history of correspondence with customers and coworkers.
Sales Opportunity Management
Sales Opportunity Management enables the monitoring and management of leads. You can monitor progress in the sales process, forecast revenue and effectively manage potential sales.
Integration with Dynamics 365 Sales
Microsoft Dynamics 365 Business Central fully integrates with the Dynamics 365 Sales module, enabling seamless information flow between sales and marketing departments. This facilitates activity coordination and ensures consistency of actions across the organization.
Shopify connector to Dynamics 365 Business Central
Shopify is one of the leading global e-commerce platforms that allows users to create and manage their own online stores. The integration of Dynamics 365 Business Central with Shopify enables automatic synchronization of data such as orders, products, inventory levels, and finances, significantly streamlining e-commerce operations. This allows businesses to centrally manage inventory, quickly process orders, and monitor key business metrics effectively.
