An all-in-one solution for retail
LS Central is a comprehensive software solution designed for the retail industry, offering functionalities related to finance, store operations, supply chain management, inventory, e-commerce, and customer loyalty.
The application is fully integrated with the Business Central ERP system and has been developed to address the needs of stores and retail chains of all sizes. It ensures a unified shopping experience across both physical stores and online channels through a single database. It enables personalization of offers and recommendations, enhancing customer engagement.
LS Central supports automatic and manual replenishment processes, ensuring an optimal assortment. Additionally, LS Central provides advanced analytics and reporting capabilities, facilitating efficient management of finances and business operations.
LS Central is developed by LS Retail, an ISV Microsoft partner that specializes in creating retail-focused solutions built on the Microsoft Dynamics 365 Business Central platform.
What problems can be solved with LS Central?
Integrated operation management
LS Central enables efficient management of all retail operations from a single platform. This...
Integrated operation management
LS Central enables efficient management of all retail operations from a single platform. This reduces the need for using multiple systems, resulting in better organization and time savings.
POS flexibility
LS Central allows operation on various devices including computers, tablets, and mobile devices, ensuring...
POS flexibility
LS Central allows operation on various devices including computers, tablets, and mobile devices, ensuring flexibility and accessibility in diverse sales environments.
Inventory optimization
With advanced inventory management tools, LS Central enables precise assortment adjustments to meet customer...
Inventory optimization
With advanced inventory management tools, LS Central enables precise assortment adjustments to meet customer needs while minimizing costs related to excessive inventory.
Enhanced shopping experience
The application provides tools for personalizing offers and recommendations, thereby increasing customer loyalty and...
Enhanced shopping experience
The application provides tools for personalizing offers and recommendations, thereby increasing customer loyalty and driving sales through more personalized shopping experiences.
Advanced POS management
LS Central transforms POS terminals into sales assistants, enabling employees to process transactions, view...
Advanced POS management
LS Central transforms POS terminals into sales assistants, enabling employees to process transactions, view product information and availability, order goods, and suggest product recommendations directly from the terminal.
Offline mode
The LS Central POS system also operates in offline mode, ensuring continuous sales even...
Offline mode
The LS Central POS system also operates in offline mode, ensuring continuous sales even in the event of internet failure.
Personalization of services
With the customer service mode, LS Central enables highly personalized and engaging sales consultations....
Personalization of services
With the customer service mode, LS Central enables highly personalized and engaging sales consultations. Employees can browse products across all store locations and place orders for customers on the spot.
Effective customer loyalty management
The system fosters loyalty and retains customers by personalizing offers and recommendations. It leverages...
Effective customer loyalty management
The system fosters loyalty and retains customers by personalizing offers and recommendations. It leverages advanced AI analytics to create engaging shopping experiences.
Self-service shopping for customers
LS Central offers self-scanning and payment options, making shopping more convenient for customers and...
Self-service shopping for customers
LS Central offers self-scanning and payment options, making shopping more convenient for customers and reducing queues.
Optimize replenishment processes
LS Central provides tools for both manual and automated stock replenishment, minimizing the risks...
Optimize replenishment processes
LS Central provides tools for both manual and automated stock replenishment, minimizing the risks of stockouts and overstock, which saves time and money.
Integrated e-commerce experience
The system ensures consistent shopping experiences both online and offline through a unified backend...
Integrated e-commerce experience
The system ensures consistent shopping experiences both online and offline through a unified backend environment, synchronizing inventory, prices, orders, and customer data across all channels.
Advanced analytical tools
Additionally, it allows real-time monitoring of key financial metrics, using AI to analyze and...
Advanced analytical tools
Additionally, it allows real-time monitoring of key financial metrics, using AI to analyze and make decisions based on reliable, up-to-date information.
Control over business processes
The integrated platform enables efficient management of all business processes.
Control over business processes
The integrated platform enables efficient management of all business processes.
Real-time inventory information
The system provides up-to-date inventory data, allowing for improved assortment management.
Real-time inventory information
The system provides up-to-date inventory data, allowing for improved assortment management.
Comprehensive ERP features
It extends Microsoft Dynamics 365 Business Central, enabling the management of key processes, including...
Comprehensive ERP features
It extends Microsoft Dynamics 365 Business Central, enabling the management of key processes, including finance, supply chain, human resources, and CRM, with additional advanced retail functionalities.
Functionality of LS Central
POS terminal management
POS terminal management
LS Central transforms a standard checkout terminal into an advanced customer service tool. Users can easily conduct transactions, check product availability, and utilize numerous sales features. This makes the shopping process more efficient and customer-friendly, providing store employees with tools to deliver excellent service.
Monitor warehouse and product availability
Monitor warehouse and product availability
It facilitates real-time tracking of product availability and inventory status, enabling managers and staff to quickly respond to changes and avoid stockouts. This ensures that customers are not disappointed by unavailable products, which can enhance their shopping experience.
Product ordering and recommendations
Product ordering and recommendations
This feature allows store employees to place product orders and offer personalized recommendations to customers. Employees have access to tools that enable them to quickly and easily order needed products, which can increase product availability and improve customer service. Additionally, personalized recommendations can encourage customers to make purchases.
"Clienteling" mode
"Clienteling" mode
It enables employees to provide personalized advice and recommendations to customers. This allows staff to engage customers more effectively by offering products and services tailored to their needs, enhancing the shopping experience and increasing customer loyalty.
Self-checkout options
Self-checkout options
LS Central offers various self-checkout options for customers, such as self-scanning products and self-service checkout terminals. This means customers can conveniently make purchases without waiting for store staff assistance, which results in enhanced shopping convenience and reduced queue times.
Contactless shopping with the ScanPayGo app
Contactless shopping with the ScanPayGo app
Customers can shop conveniently with contactless purchases using the ScanPayGo mobile app. They can also scan products and make payments within the app, eliminating the need for traditional checkout counters.
Booking and service management
Booking and service management
The solution enables management of reservations, schedules, and resources within the store. This means the store can more easily organize services and bookings, which can improve customer service and increase service availability.
Customer loyalty management
Customer loyalty management
It aids in building customer loyalty through personalized loyalty programs and offers. This means the store can reward its loyal customers and encourage them to make more frequent purchases.
Customer segmentation and data analysis
Customer segmentation and data analysis
The application allows precise customer segmentation based on their shopping habits, interests, and transaction history. With advanced data analysis tools, you can create microsegments of customers, uncover their preferences, and predict their future needs.
Assortment optimization
Assortment optimization
It enables efficient management of store assortments, preventing overstock and stockouts. This helps the store maintain optimal inventory levels and avoid product availability issues. It also allows for sourcing unavailable products from other stores or warehouses.
Automated replenishment with advanced calculations
Automated replenishment with advanced calculations
The feature allows for configuring automatic stock replenishment with calculations that predict product demand. This helps minimize handling and transportation costs by using quantity thresholds and avoiding empty shelves through display thresholds. Additionally, this function utilizes budgets to set up automatic stock replenishment functions, particularly beneficial for retail chains, enabling inventory replenishment calculations across different legal entities.
Integration of online and offline shopping
Integration of online and offline shopping
LS Central enables seamless shopping experiences both online and offline by providing a unified environment. All information, from real-time inventory availability to personalized recommendations, special offers, and promotions, is stored and managed in a single central database, operating smoothly and automatically. As a result, customers can enjoy a true omnichannel experience at every touchpoint.
Integrations with e-commerce platforms
Integrations with e-commerce platforms
LS Central offers seamless integrations with popular e-commerce platforms like Adobe Commerce (Magento) and Shopify, enabling smooth communication across different sales channels.
Omnichannel in order processing
Omnichannel in order processing
It supports omnichannel order management, allowing customers to choose how, where, and when they want to shop and receive their ordered products. As a result, customers have greater flexibility and choice in their shopping experience.
Analytics for LS Central
Analytics for LS Central
The functionality includes access to a cloud-based business analytics suite powered by Microsoft Power BI. It provides access to historical sales data and sales budget information. This solution eliminates the need for hiring in-house data analysts and purchasing specialized hardware. Implementation is quick and does not require extensive resources.
Customizable reports and dashboards
Customizable reports and dashboards
This feature allows customization of reports and navigation dashboards to suit specific business needs, facilitating easier monitoring of business outcomes. It enables stores to tailor reports to their unique requirements and gain better insights into their performance.
Pattern and anomaly detection
Pattern and anomaly detection
The functionality helps identify patterns and anomalies in data, leading to more effective analysis. Stores can quickly react to issues and explore opportunities for operational improvements.
Rapid deployment and easy data accessibility
Rapid deployment and easy data accessibility
LS Central ensures quick deployment and real-time data accessibility without the need for hiring data analysis specialists. Stores can swiftly start using the application and have access to up-to-date information.
Budget and inventory management
Budget and inventory management
The solution allows for setting sales and purchasing budgets at various organizational levels – top-down, bottom-up, and middle. You can copy budget data to General Ledger (GL) budgets and use them for open-to-buy planning, aiding in achieving sales goals. This feature enables budget creation at different levels – from the entire company down to specific departments or stores. This capability helps in better financial and resource management, as well as monitoring progress towards budget targets.
Single workspace with Microsoft 365
Single workspace with Microsoft 365
LS Central enhances Business Central functionalities and enables users to work in a unified environment with the same familiar user interface. Data flows smoothly and automatically between different applications and modules, ensuring seamless workflow.
Employee scheduling and store staffing management
Employee scheduling and store staffing management
This feature enables you to effectively manage employee rosters in stores based on their positions or roles, and to maintain appropriate staffing in stores.
Manage personnel permissions
Manage personnel permissions
LS Central allows for precise definition of staff permissions for various system operations, especially sensitive ones like returns or sales exceeding discount limits. The system automatically monitors transactions and alerts managers upon detecting pre-defined triggers.
POS terminal management
LS Central transforms a standard checkout terminal into an advanced...
POS terminal management
LS Central transforms a standard checkout terminal into an advanced customer service tool. Users can easily conduct transactions, check product availability, and utilize numerous sales features. This makes the shopping process more efficient and customer-friendly, providing store employees with tools to deliver excellent service.
Monitor warehouse and product availability
It facilitates real-time tracking of product availability and inventory status,...
Monitor warehouse and product availability
It facilitates real-time tracking of product availability and inventory status, enabling managers and staff to quickly respond to changes and avoid stockouts. This ensures that customers are not disappointed by unavailable products, which can enhance their shopping experience.
Product ordering and recommendations
This feature allows store employees to place product orders and...
Product ordering and recommendations
This feature allows store employees to place product orders and offer personalized recommendations to customers. Employees have access to tools that enable them to quickly and easily order needed products, which can increase product availability and improve customer service. Additionally, personalized recommendations can encourage customers to make purchases.
"Clienteling" mode
It enables employees to provide personalized advice and recommendations to...
"Clienteling" mode
It enables employees to provide personalized advice and recommendations to customers. This allows staff to engage customers more effectively by offering products and services tailored to their needs, enhancing the shopping experience and increasing customer loyalty.
Self-checkout options
LS Central offers various self-checkout options for customers, such as...
Self-checkout options
LS Central offers various self-checkout options for customers, such as self-scanning products and self-service checkout terminals. This means customers can conveniently make purchases without waiting for store staff assistance, which results in enhanced shopping convenience and reduced queue times.
Contactless shopping with the ScanPayGo app
Customers can shop conveniently with contactless purchases using the ScanPayGo...
Contactless shopping with the ScanPayGo app
Customers can shop conveniently with contactless purchases using the ScanPayGo mobile app. They can also scan products and make payments within the app, eliminating the need for traditional checkout counters.
Booking and service management
The solution enables management of reservations, schedules, and resources within...
Booking and service management
The solution enables management of reservations, schedules, and resources within the store. This means the store can more easily organize services and bookings, which can improve customer service and increase service availability.
Customer loyalty management
It aids in building customer loyalty through personalized loyalty programs...
Customer loyalty management
It aids in building customer loyalty through personalized loyalty programs and offers. This means the store can reward its loyal customers and encourage them to make more frequent purchases.
Customer segmentation and data analysis
The application allows precise customer segmentation based on their shopping...
Customer segmentation and data analysis
The application allows precise customer segmentation based on their shopping habits, interests, and transaction history. With advanced data analysis tools, you can create microsegments of customers, uncover their preferences, and predict their future needs.
Assortment optimization
It enables efficient management of store assortments, preventing overstock and...
Assortment optimization
It enables efficient management of store assortments, preventing overstock and stockouts. This helps the store maintain optimal inventory levels and avoid product availability issues. It also allows for sourcing unavailable products from other stores or warehouses.
Automated replenishment with advanced calculations
The feature allows for configuring automatic stock replenishment with calculations...
Automated replenishment with advanced calculations
The feature allows for configuring automatic stock replenishment with calculations that predict product demand. This helps minimize handling and transportation costs by using quantity thresholds and avoiding empty shelves through display thresholds. Additionally, this function utilizes budgets to set up automatic stock replenishment functions, particularly beneficial for retail chains, enabling inventory replenishment calculations across different legal entities.
Integration of online and offline shopping
LS Central enables seamless shopping experiences both online and offline...
Integration of online and offline shopping
LS Central enables seamless shopping experiences both online and offline by providing a unified environment. All information, from real-time inventory availability to personalized recommendations, special offers, and promotions, is stored and managed in a single central database, operating smoothly and automatically. As a result, customers can enjoy a true omnichannel experience at every touchpoint.
Integrations with e-commerce platforms
LS Central offers seamless integrations with popular e-commerce platforms like...
Integrations with e-commerce platforms
LS Central offers seamless integrations with popular e-commerce platforms like Adobe Commerce (Magento) and Shopify, enabling smooth communication across different sales channels.
Omnichannel in order processing
It supports omnichannel order management, allowing customers to choose how,...
Omnichannel in order processing
It supports omnichannel order management, allowing customers to choose how, where, and when they want to shop and receive their ordered products. As a result, customers have greater flexibility and choice in their shopping experience.
Analytics for LS Central
The functionality includes access to a cloud-based business analytics suite...
Analytics for LS Central
The functionality includes access to a cloud-based business analytics suite powered by Microsoft Power BI. It provides access to historical sales data and sales budget information. This solution eliminates the need for hiring in-house data analysts and purchasing specialized hardware. Implementation is quick and does not require extensive resources.
Customizable reports and dashboards
This feature allows customization of reports and navigation dashboards to...
Customizable reports and dashboards
This feature allows customization of reports and navigation dashboards to suit specific business needs, facilitating easier monitoring of business outcomes. It enables stores to tailor reports to their unique requirements and gain better insights into their performance.
Pattern and anomaly detection
The functionality helps identify patterns and anomalies in data, leading...
Pattern and anomaly detection
The functionality helps identify patterns and anomalies in data, leading to more effective analysis. Stores can quickly react to issues and explore opportunities for operational improvements.
Rapid deployment and easy data accessibility
LS Central ensures quick deployment and real-time data accessibility without...
Rapid deployment and easy data accessibility
LS Central ensures quick deployment and real-time data accessibility without the need for hiring data analysis specialists. Stores can swiftly start using the application and have access to up-to-date information.
Budget and inventory management
The solution allows for setting sales and purchasing budgets at...
Budget and inventory management
The solution allows for setting sales and purchasing budgets at various organizational levels – top-down, bottom-up, and middle. You can copy budget data to General Ledger (GL) budgets and use them for open-to-buy planning, aiding in achieving sales goals. This feature enables budget creation at different levels – from the entire company down to specific departments or stores. This capability helps in better financial and resource management, as well as monitoring progress towards budget targets.
Single workspace with Microsoft 365
LS Central enhances Business Central functionalities and enables users to...
Single workspace with Microsoft 365
LS Central enhances Business Central functionalities and enables users to work in a unified environment with the same familiar user interface. Data flows smoothly and automatically between different applications and modules, ensuring seamless workflow.
Employee scheduling and store staffing management
This feature enables you to effectively manage employee rosters in...
Employee scheduling and store staffing management
This feature enables you to effectively manage employee rosters in stores based on their positions or roles, and to maintain appropriate staffing in stores.
Manage personnel permissions
LS Central allows for precise definition of staff permissions for...
Manage personnel permissions
LS Central allows for precise definition of staff permissions for various system operations, especially sensitive ones like returns or sales exceeding discount limits. The system automatically monitors transactions and alerts managers upon detecting pre-defined triggers.
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